Soju88 Malaysia Platform Terms & Conditions of Use

Welcome to soju88. These Terms and Conditions ("Agreement") govern the relationship between you ("Player" or "Member") and soju88 ("Platform", "We") with respect to your use of the website, services, games, and all features available through the soju88 platform at https://soju88.in.

By registering an account, accessing the soju88 platform, or using any of our services, you agree to be fully bound by these Terms and Conditions. If you do not agree with any part of this Agreement, please do not use the soju88 platform.

Soju88 operates under a valid international licence and is committed to providing a fair, safe, and responsible gaming environment for all members in Malaysia. The soju88 platform offers live casino, slots, table games, Sports Betting, e-sports, and Virtual Sports services for eligible Malaysian players.

To register and use the soju88 platform, you must meet all of the following eligibility criteria:

• Be at least 21 years of age at the time of registration
• Not a citizen or resident of any country or territory that prohibits or restricts the use of online gambling platforms
• Not currently enrolled in any voluntary or mandatory self-exclusion programme related to gambling
• Not registering as a representative, agent, employee, or immediate family member of a soju88 employee
• Have full legal capacity to enter into a binding agreement
• Acting on your own behalf and not on behalf of any third party

Soju88 reserves the right to request proof of age, identity, and residence at any time. Failure to provide satisfactory documentation may result in account suspension until verification is complete. If a player is subsequently found to have provided false information regarding their eligibility, soju88 reserves the right to close the account and withhold any remaining balance.

Each player is permitted to hold only one (1) active soju88 account at any time. Owning or attempting to own more than one account is a serious breach of these Terms and may result in the permanent suspension of all associated accounts, along with forfeiture of all balances and bonuses.

During registration, you are required to provide accurate, current, and complete information. This includes your full name, phone number, active email address, and date of birth. soju88 is not responsible for any issues arising from incorrect or incomplete information you provide.

• Your account password must be at least 8 characters long and include a combination of uppercase letters, lowercase letters, and numbers
• You are solely responsible for keeping your password and login credentials confidential
• Soju88 will never ask for your password via email, phone, or any other channel — do not share your password with anyone
• If you suspect your account has been accessed without authorization, contact the soju88 CS team immediately
• KYC (Know Your Customer) verification must be completed before your first withdrawal is processed

Soju88 accepts deposits via the following local Malaysian payment methods. All deposits are in Malaysian Ringgit (RM) only and no foreign payment methods are accepted:

All deposits must come from a payment method registered in your own name. soju88 does not accept deposits from third parties, another person's credit card, or any source whose ownership cannot be verified. Violating this condition may result in account suspension and further investigation.

Soju88 does not charge any fees for deposits. However, your payment service provider may apply their own transaction fees, which are beyond soju88's control. Please review your eWallet provider's terms before making a deposit.

Withdrawals from your soju88 account are subject to the following conditions, all of which must be fully met before a withdrawal request is processed:

• The minimum withdrawal amount is RM 50 per transaction
• Your account must be fully verified through the KYC process before your first withdrawal
• Withdrawals are only permitted to the same payment method used for the deposit, or to a bank account registered in your name
• Any active bonuses that have not yet met the wagering requirements will be deducted from the withdrawal amount
• Soju88 reserves the right to request additional documents to verify withdrawals of RM 5,000 and above
• Withdrawals to eWallets (TNG, GrabPay, DuitNow) are typically processed within 5–15 minutes for verified accounts
• Withdrawals to a bank account via FPX take between 30 minutes and a few hours, depending on the bank's processing time

Soju88 offers a range of bonuses and promotions to new and existing members from time to time. All bonuses are subject to the specific terms outlined in each promotion. The following general conditions apply to all soju88 bonuses unless otherwise stated:

• Each bonus may only be claimed once per promotion unless otherwise stated
• The wagering requirement must be met in full before any bonus funds may be withdrawn
• Bonus funds cannot be transferred between accounts or to other players
• Soju88 reserves the right to void any bonus if there is evidence of misuse, fraud, or any attempt to exploit a promotion
• Playing with bonus funds across different games may contribute varying amounts toward the rollover requirement — check the respective promotion terms for details
• If an account is closed or suspended while a bonus is still active, the bonus amount will be forfeited without compensation
• Soju88 reserves the right to modify, suspend, or terminate any promotion at any time with appropriate notice

The soju88 welcome bonus for new members is up to RM 588, depending on the first deposit amount. The standard wagering requirement for the deposit bonus is 30x the bonus amount within 30 days from the credit date. Eligible games and wagering contribution rates are as shown in the promotions display within the platform.

All games offered on the soju88 platform — including live casino, slots, table games, Sports Betting, e-sports, and virtual sports — are subject to their respective game rules as displayed within the platform. The following general principles apply:

• Game outcomes determined by the system or dealer are final and cannot be disputed unless a clear technical error has occurred
• In the event of a technical disruption or disconnection during gameplay, any bets in progress will be settled based on the result generated prior to the disruption
• Any attempt to use automated software, bots, or other unauthorised methods to gain an unfair advantage is strictly prohibited
• Soju88 uses an independently audited RNG (Random Number Generator) for all games that do not involve a live dealer
• For Sports Betting and e-sports, specific betting terms including abandoned match rules and betting limits are as displayed in the soju88 Sports Betting section
• Minimum and maximum bet limits vary by table and game type — check the table information before placing your bet

Soju88 reserves the right to void any wager where there is an obvious technical error, incorrect information displayed, or any circumstance that compromises the integrity of the game. In such cases, the full stake will be returned to the player's account balance with no interest.

Soju88 is committed to providing a safe, respectful, and enjoyable gaming environment for all players. The following behaviours are prohibited and may result in disciplinary action:

• Using, distributing, or attempting to distribute any malware, viruses, or scripts intended to compromise the soju88 platform
• Any attempt at fraud, money laundering, or any activity that violates Malaysian law
• Filing an unauthorised chargeback against a deposit that has already been used for gameplay
• Colluding with other players to gain an unfair advantage in any game
• Abusing promotions in a manner inconsistent with the original intent of the promotion
• Communicating with other players or soju88 staff in a threatening, hostile, or offensive manner
• Sharing your account login credentials or allowing others to access your account

Soju88 reserves the right to suspend or close any player's account in the following situations without prior notice:

• Breach of any part of these Terms and Conditions
• Fraudulent activity, money laundering, or suspicious transactions have been detected
• Account registered using false information or another person's identity
• The player has self-excluded through the soju88 self-exclusion programme or any other recognised responsible gambling programme
• A valid request from a regulatory authority or court order has been received
• Account inactive for more than 12 consecutive months

You may also request account closure at any time by contacting the soju88 customer support team. For accounts closed at the player's request, any remaining balance will be processed for withdrawal once all wagering requirements have been met and after standard compliance checks are completed.

Soju88 provides the platform on an "as is" and "as available" basis. To the extent permitted by applicable Malaysian law, soju88 makes no warranties, express or implied, regarding the platform, its services, or its content.

• Soju88 is not liable for any service disruptions caused by third-party providers, internet infrastructure issues, or circumstances beyond our control
• Soju88's total maximum liability to any player shall not exceed the amount deposited by that player in the 30 days prior to the incident giving rise to the claim
• Soju88 shall not be liable for any indirect, consequential, or punitive losses even if soju88 has been advised of the possibility of such losses
• Players are fully responsible for ensuring they understand the rules of a game before placing any bets

The collection, use, and protection of your personal information is governed by Privacy Policy soju88, which forms an integral part of these Terms and Conditions. By using the soju88 platform, you consent to the processing of your personal data as described in that Privacy Policy.

Soju88 uses 256-bit SSL encryption for all communications and financial transactions. Player funds are held separately from the company's operational funds to ensure maximum protection. Soju88 will not sell or disclose your personal data to third parties for marketing purposes without your consent.

Soju88 takes its commitment to responsible gaming seriously. We believe that online casino gaming should be an enjoyable form of entertainment, not a source of problems. The following self-management tools are available to all soju88 members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending
• Session Betting Limits: Limit the total amount wagered in a single gaming session
• Time Limit: Set a session time limit with reminders when the limit is approaching
• Cooling-Off Period: Take a break from gaming for 24 hours, 7 days, or 30 days
• Self-Exclusion: Exclude yourself from the soju88 platform for a period of 6 months, 1 year, or permanently

To activate any of these tools, log in to your soju88 account and go to the Account Settings section, or contact our CS team, which operates 24/7. soju88 also provides links to professional support resources for those who need further assistance with problem gambling. More information is available on the Responsible Gaming us.

Soju88 reserves the right to amend, add, or remove any part of these Terms and Conditions at any time. Notice of changes will be sent to all members via their registered email and will also be clearly displayed on the soju88 platform at least 7 days before the changes take effect, unless immediate changes are required for security or legal compliance reasons.

Continued use of the soju88 platform after any changes take effect will be considered your acceptance of the amended Terms and Conditions. If you do not agree with the changes, you have the right to close your account and withdraw any remaining balance before they come into effect.

These Terms and Conditions, and any disputes arising from or in connection with the use of the soju88 platform, shall be governed by and construed in accordance with the laws applicable in the jurisdiction of soju88's operating licence. soju88 operates under a valid international licence and complies with the legal standards and consumer protections set out therein.

Should any dispute or complaint arise in connection with the use of the soju88 platform, the first step is to contact the soju88 customer support team via Live Chat or email at support@soju88.in. soju88 is committed to resolving all disputes fairly and within a reasonable timeframe. The majority of issues are resolved at the CS level within 24 to 48 hours.

If a dispute cannot be resolved at the CS level, it may be referred to the alternative dispute resolution (ADR) procedure provided by the relevant regulatory body. Full details of the ADR procedure are available upon request via email at support@soju88.in.